Frequently Asked Questions

Do you have a size chart?

We don't have a size chart for AURALUZ, but we will be more than happy to measure any item for you. Just give us a call at 504-888-3313.


What is Size 0 in Auraluz?

Size 0 is a true take-me-home size which usually fits up to the first month.

Infant size range for Auraluz from smallest to largest is Preemie-Size 0-Newborn.


Do you have a size chart for Vim&Vigr compression socks?

Click here to see the size chart. 


I don't see an item that I saw in the store?

While we try to put as many items as we can on our website, we do have a large selection of other items in the store. Please feel free to call or email us if you do not see something that you are searching for.


 I don't see an option for expedited shipping?

If you need your order expedited, please call us at 504-888-3313 and we will calculate shipping options for you.


Can I pick up my order?

Yes. If you would like to pick up your order, choose the store pickup option at checkout.

You will receive an email confirming that your order is ready to be picked up.


Do you offer gift wrapping?

Yes. Gift wrapping is always free on any regular priced items.

Click here: Gift Wrapping or fill out the "Notes" box in the cart page...specify "gift wrapping" for the items you would like wrapped and  if you would like us to include an enclosure card.


What is your return policy?

Please see our Return Policy link at the bottom of the site or click the link below:

Return Policy


Where should I send any returns?

Please see our Return Policy in the link above. Returns should be sent to our store address.(please include your order number and name in the package)